Terms of service

Terms of Service — Liara Collection

Last updated: 10 October 2026

These terms apply to purchases made through www.liaracollection.com. Please read them together with our Shipping Policy, Return & Refund Policy and Privacy Policy.

About us

Liara Collection is based in Kodambuzha, Kozhikode, Kerala, India.

For product, sizing or order questions, contact:
Email: liara.shope@gmail.com
Phone / WhatsApp: +91 75111 22015

Products and sizing

Please review each product’s description, measurements, available options and price before ordering. Product colours may appear different depending on lighting and your screen.

For niqabs, the stated length describes the face panel. Check the individual product measurements when choosing your preferred fit and coverage.

Orders and payment

Provide accurate contact and delivery information when placing an order. Available payment methods, shipping charges and the final order total are shown at checkout.

If an item becomes unavailable or an order cannot be fulfilled, we will contact you to arrange an available alternative or a refund for the unfulfilled item.

To request an order change or cancellation, contact us promptly. We cannot guarantee changes once an order has been dispatched.

Shipping and delivery

Shipping charges and applicable offers are shown at checkout. Please read our Shipping Policy before ordering.

Orders are normally processed and dispatched within two working days after confirmation. Estimated delivery is three to seven working days after dispatch, depending on location. These estimates are not guaranteed; courier delays, holidays and peak periods may affect delivery.

Contact us with your pincode if you need to confirm delivery availability.

Exchanges and refunds

Our Return & Refund Policy applies to exchange and refund requests.

Exchange requests must be made within seven days of delivery. Items must be unused, unworn, unwashed and in their original condition. For hygiene reasons, worn or used niqabs cannot be returned or exchanged, except where applicable law requires otherwise.

Wrong-size and change-of-mind requests are eligible for exchange under the policy’s conditions and subject to stock availability. Return shipping for these requests is the customer’s responsibility.

If you receive a wrong or damaged item, contact us within 48 hours with your order number, photographs or videos, and a description of the issue. We cover return or replacement shipping when we sent the wrong or damaged item.

Refunds are issued for approved cases where a replacement or exchange is not possible. These conditions do not limit any rights you have under applicable consumer law.

Personal information

We handle personal information according to our Privacy Policy. Information provided when ordering is used to process orders, arrange delivery and provide customer support as described in that policy.

Website use

Use our website lawfully. Do not attempt to interfere with its operation, access another customer’s information or submit fraudulent orders.

Updates to these terms

We may update these terms by publishing a revised version on our website. The terms in effect when you place an order apply to that purchase, subject to applicable law.

Contact

For questions about these terms or your order, email liara.shope@gmail.com or call / WhatsApp +91 75111 22015.